Description
Job Summary
We are seeking an experienced IT Quality Assurance professional to support complex enterprise applications and ensure high-quality software releases. This role partners closely with business users, developers, and testing teams across the full project lifecycle, delivering effective testing strategies and driving continuous quality improvements. The ideal candidate enjoys solving challenging problems, thrives in collaborative environments, and brings strong hands-on testing expertise.
Duties & Responsibilities
Perform system integration and regression testing, including test planning, execution, defect management, and reporting
Participate in test strategy development for releases and project initiatives
Analyze requirements and user stories to create detailed test scenarios and cases
Collaborate with business analysts to understand requirements and with developers to troubleshoot defects
Develop and improve QA processes to prevent recurring issues
Support User Acceptance Testing and assist business users with validation and issue resolution
Work with onsite and offshore teams to coordinate and execute testing activities
Requirements
Qualifications, Skills & Experience
Minimum of 4 years of IT Quality Assurance experience or related field
Experience supporting complex systems development or packaged software implementations
Strong problem-solving skills with excellent attention to detail
Effective written and verbal communication across technical and business teams
Solid understanding of end-to-end software development lifecycle and testing processes
Highly organized with the ability to manage multiple priorities
Experience working in Agile and/or Waterfall environments
Strong collaboration skills across QA, IT, and business stakeholders
Familiarity with defect management tools such as Jira, Azure DevOps, Quality Center, or similar platforms
Preferred Qualifications
Experience building and maintaining automated test suites (UI and API testing)
Background in commercial insurance underwriting or claims systems
Experience with enterprise policy or claims platforms
Knowledge of ISO standards or compliance testing
