Description
Long-term employment with opportunities for growth!
Discover more about our organization, culture, and employee benefits by visiting this page. Explore life at Seaboard Marine: https://explore.seaboardmarine.com/pomrecruitment
We offer excellent benefits including:
401(K) Retirement Saving Plan w/ Employer Match
Low-Cost Health, Dental & Vision insurance (Starting DAY ONE)
Tuition & Certification Reimbursement
Paid Time Off – (15 Days; prorated before 1st year)
Parental Leave
Paid holidays
.
POSITION SUMMARY:
The Warehouse Assistant Manager oversees the day-to-day operations of warehouse functions, personnel, and facility safety and security. The role ensures the timely and accurate distribution of inbound and outbound freight, manages special projects, and maintains effective communication with other departments and branches. Responsibilities also include administrative and customer-facing tasks such as scheduling pick-ups and deliveries, coordinating inventory management, and handling customer relations. Beyond daily operations, this position plays a key role in driving process improvements and optimizing the use of warehouse management systems (WMS). To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
GEOGRAPHIC REGION:
Please note applications out of the geographic region for position applied will not be considered.
QUALIFICATIONS/REQUIREMENTS:
Required
Three (3) to five (5) years of warehousing and supervisory experience in a shipping line, NVOCC, or freight forwarding environment.
Knowledge of hazardous materials handling and bonded cargo in a warehouse environment.
Working knowledge of bonded and CFS cargo operations.
Strong administrative skills with experience in scheduling, reporting, and inventory control.
Proficiency in MS Office (Word, Excel, Outlook).
Hands-on experience with the Magaya Warehouse Management System (WMS) or comparable platforms.
Demonstrated experience implementing or optimizing warehouse processes and key performance indicators (KPIs).
Demonstrated ability to motivate and develop personnel, balancing staffing needs with operational and profitability goals.
Well-developed management skills, including both process management and people leadership.
Self-motivated with the ability to coach and mentor team members.
Excellent interpersonal skills with the ability to work effectively across diverse teams and personalities.
Strong analytical and problem-solving skills with the ability to interpret operational data and identify improvement opportunities.
Ability to establish credibility, make sound decisions, and align with organizational goals and priorities.
Willingness to work extended hours, weekends, and holidays as needed.
Excellent communication skills, both verbal and written, in English.
Preferred
Bachelor’s degree in Business, Logistics, Supply Chain, or a related field.
Ability to communicate effectively in Spanish at an intermediate to advanced level (verbal and written).
Exposure to digital transformation initiatives or automation in logistics/warehousing.
Advanced proficiency in Excel and data analysis tools for reporting and operational decision-making.
DUTIES AND RESPONSIBILITIES:
Implement process improvements: Develop and execute strategies and training programs to improve cargo stow and handling practices, reducing costs while increasing operational efficiency.
Introduce new systems and technologies: Evaluate and implement new processes, equipment, and technologies, including enhancements to Warehouse Management Systems (WMS), to streamline workflows, optimize space utilization, and reduce labor costs.
Leverage data for decision-making: Regularly analyze operational and financial reports for trends, identify areas for improvement, and take corrective actions. Provide coaching and retraining where necessary to improve cost control, efficiency, and compliance.
Provide leadership and direction: Offer day-to-day guidance to warehouse personnel, ensuring adherence to company policies and procedures. Monitor productivity and service quality to meet established goals and KPIs.
Collaborate across functions: Work closely with the Warehouse Manager to gain full understanding of systems, services, and internal customer requirements. Partner with commercial and sales groups to support organizational strategies, including market development, value-added services, and expansion into emerging market segments such as parcel handling.
Stay current with industry trends: Monitor developments in warehousing, cargo handling, automation, and storage technologies to ensure the facility remains competitive and compliant with best practices.
Ensure quality control: Design and implement programs, including regular audits, to guarantee quality and accuracy throughout the process flow, from receiving to outbound distribution.
Manage performance metrics: Analyze trucker turn times and other operational KPIs. Develop strategies and dashboards to track, measure, and continuously improve service levels and delivery commitments.
Coordinate with third-party providers: Build and manage relationships with external service providers and partners to leverage opportunities that improve service offerings, expand capacity, and strengthen integrated solutions.
Oversee receiving operations: Supervise and train staff in receiving processes, ensuring efficient and accurate handling of cargo, including hazardous materials. Maintain compliance with safety and regulatory requirements at all times.
Support senior management: Prepare reports, provide operational updates, and respond to inquiries from senior leadership. Contribute recommendations that align warehouse operations with broader company objectives.
Develop future leadership capabilities: Actively build knowledge and leadership skills with the goal of assuming greater responsibilities as needed.
PHYSICAL REQUIREMENTS:
High energy level, comfortable performing multifaceted projects in conjunction with normal activities.
While performing the duties of this job, the employee is regularly required to sit and use his fingers.
The employee frequently is required to talk and/or hear.
The employee is interchangeably required to sit, stand and walk.
The employee must occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Strong analytical and reasoning abilities in order to examine, analyze and solve problems in diverse scenarios.
Ability to exercise independent judgment.
Strong organization and time management skills.
Ability to communicate (read and write) effectively.
SAFETY REQUIREMENTS:
Report safety hazards.
Immediately report incidents involving injury, illness, or property damage.
Wear appropriate PPE as instructed by immediate supervisor.
Comply with all company safety policies, procedures, and rules.
Refuse any unsafe task or operation.
Participate in safety meetings and training.
Be constantly aware of their personal safety and that of their coworkers.
SUPERVISION RECEIVED AND EXERCISED:
Receives direct supervision from the Warehouse Manager. Exercise supervision over a group of warehouse assistants, receiving clerks and team leaders.
CONDITIONS:
Indoors office and warehouse staging and receiving area interchangeable.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions when at the warehouse staging area and exposed to controlled temperature when located in the office environment.
The noise level in the work environment is usually busy.
DISCLAIMER:
We are an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
If an applicant with a disability is unable or limited in their ability to use or access our online application center as a result of their disability, they can request reasonable accommodations by sending an email to accommodations@seaboardmarine.com
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
