Description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase within the Commercial & Investment Bank, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor you will be responsible for designing and executing test strategies for AI-driven chat solutions. You'll build and maintain automation frameworks, integrate tests into CI/CD pipelines, and validate AI/ML models for fairness and performance. The role demands strong leadership, adaptability, and deep knowledge of software development, agile methodologies, and financial services technology. Preferred skills include experience with large language models, prompt engineering, accessibility testing, and database technologies

Job responsibilities

• The role will involve quality and test advocacy and the individual will need to have hands on Quality Engineering and test automation experience, as well as strong lead skills.
• Stay current with advancements in AI, test automation, and quality engineering, and proactively introduce innovative tools and practices to the team.
• High level of flexibility and ability to react quickly to changing business needs in a fast-paced environment driven by market pressures.
• The position will be accountable for large projects of high complexity, high risk and high visibility.
• Design, implement, and execute test plans and test cases specifically targeting AI-driven conversational flows, natural language understanding (NLU), and machine learning model outputs.
• Integrate automated tests into CI/CD pipelines to enable rapid, reliable, and repeatable validation of new features and bug fixes.
• Validate AI/ML models, ensuring they meet functional and non-functional requirements, including fairness, bias mitigation, and performance.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years hands on Software Development Life Cycle experience
• Advanced level experience with building and maintaining testing automation frameworks with strong problem solving skills
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s), such as Java
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• In-depth knowledge of the financial services industry and their technology infrastructure.

Preferred qualifications, capabilities, and skills

• Working knowledge of Large Language Models and Prompt Engineering
• Experience managing team - Set clear direction, drive performance and contribute to process efficiencies
• Exposure to Accessibility Testing
• Strong experience in Mongo, SQL, Casandra and Oracle preferred
• Experience in developing In-Sprint Test Automation scripts is an added advantage

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.